The Best Price Promise is our way of sharing our commitment to get you the lowest price possible! Of course, we hope that it is already the price listed on our website but, if it's not... just call or send us an e-mail and we'll get on it!
Finally, please read the details as all price match guarantees are not all created equal! Many require the store to be online only and require the kiln to be in stock!
With that in mind, here are the guidelines for our Best Price Promise:
- Almost all kilns are built to order so, the item does not have to be in stock to be eligible for the Best Price Promise.
- We can only price match current published prices and not verbal offers from other vendors. We don't care if it's an online retailer or your local shop... we just need something in writing!
- The Best Price Promise is not a refund and you do not have to make the purchase before your request. Actually, we prefer if you don't... that way we can make sure that you are happy!
- The Best Price Promise is valid before your purchase and within 48 hours after purchase. Once your kiln has shipped, we can no longer offer this service.
- In order to do a true comparison, the price must include all shipping and delivery fees. If the price does not include shipping, get a quote. If our price is still not less, just let us know and will are happy to work with you.
- The website or competitor must be an Authorized Retailer or Distributor.
- Auction websites, like eBay, and special promotions are not eligible.